ILM LEVEL 3 Award in first absorb management M3.01 Solving Problems and Making Decisions by Donna Sullivan Hull Training 2012 Table of Contents scene of assignment 2 The description of the problem 3 Analysis of the problem 4 resultant role of the problem 5 Implementation and communication of the solution 6 Appendix7 understate: I put to work for the City Health Cargon union at heart the Primary Care Medical Services, I work for 4 contrary GP practices as the Data prime(prenominal) Manager but briny base been at capital of Jamaica Medical Centre in the Central appointments team, at capital of Jamaica Medical Centre we hit 4 full magazine GPs, 3 Nurses, 2 Health Care Assistants, 7 Receptionists, 2 Admin members based in the Central appointments team and a Practice Manager.
The Practice has 7417 patients with a ride variety of different ethnicitys and different language speaking patients, We provide a wide variety of services within the service ranging from cosmopolitan Medicine to referrals to outside agencies for weight management, smoking etc I am employed as the Data Quality Manager my main role is to ensure that whole information submitted on to the clinical agreement is recorded correctly in shape for the practices to commit targets and that the patient records are kept up to date, I am based within the central appointments team where book all the appointments for all of the 4 practices, I have the responsibility of overseeing the appointments system and auditing to ensure that we have enough appointments for the capacity and demand of our patients description of the problem The practice must provide a day fourth dimension to day service for patients to offer appointments to see a GP within 48 hours, the problem that we are coming across is that we have a shortage of GP appointments in which we are non managing to reach the target of getting patients to be seen within the recommended time scale. After doing several audits across all the 4 practices that are employed by... If you want to get a full essay, order it on our website: Orderessay
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