Technology in any business geological formation is mantic to make the work of those using the engineering easier . Whenever applied science is introduced into an organization , regardless of the complexity of the technology there are logistics that deprivation to be understood before and after the installation of the technology . One needs to remember that any new technology that is introduced is a change agent and change has diverse effect on an organization and thus it is the responsibility of the management to mull the after impacts of the introduced technology to ascertain the impacts the technology is making on the general productivity of the organization . The effects should hence be harmonized with the goals of the organization to make the technology be an summation and not a liability .
If there occurs a maculation where the technology affects the well being and performance of the organization then certainly something very central has been ignored something that was either hypothetic to be considered before the installation or was supposed to be followed up (Khosrow-Pour , 2006 . This case study looks at a casino hotel in the Caribbean whose management installed a point of sale pole and instead of the innovation becoming an asset to help the hotel change its service delivery it became a liability forcing customers to detest paltry service and some long serving employees resign anyways the remaining employees threatening to set their grievances against the management . Besides high spot the scenario , the also highlights the misgivings of the management and recommends possible...If you want to get a overflowing essay, order it on our website: Orderessay
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